Terms and Conditions

Product Terms and Conditions

Chris Quigley Education offers a range of products. Some products require posting where as others are downloadable.
We do not offer products on approval. Products purchased are non returnable items except where these are faulty. In the event your product is faulty please contact us within 3 working days of receiving your goods.  The customer is responsible for returning and paying for the return of the faulty item via a signed for delivery service. If the product is deemed to be faulty we will send out a replacement and refund the cost paid to return the product. Where no replacement is available, a full refund will be issued. Distance Selling Regulations do not apply to any of our products.

The customer is responsible for making sure someone is present to sign for ordered goods. In the event that there is nobody available to sign, delivery will be attempted twice and a time card will be left. After the second delivery attempt the goods will be returned to Chris Quigley Education. The customer is liable for this return charge and the cost to send the parcel back out.

For orders within the UK, a standard 2-3 working day postage and packaging is £3.90 per order. We can send publications by next working day delivery if requested for £15.00 per order, if ordered by 2pm.

For orders outside the UK, postage and packaging is chargeable, and the cost will be confirmed following an enquiry being submitted.

Please note: We do try our best to fulfill all deliveries but next day delivery requests cannot be guaranteed during school holidays.

Our downloadable products are sent to you via email after you make your purchase. The product will be sent to your registered email address from enquiries@chrisquigley.co.uk. If you have a spam filter or use a web service such as gmail or Yahoo please add enquiries@chrisquigley.co.uk to your contact/whitelist before your purchase to ensure the email reaches you. If you do not receive the email within 24 hours of successful payment please contact us for assistance.

VAT is charged at 20% where applicable. Customers in the EU are charged VAT at the rate of the country being purchased from.

All publications including handouts are strictly for use within the purchasing organisation only. You may not copy nor distribute in whole or in part any part of the product either physically or electronically without the prior written permission of the publisher. You may only use the product on one site. It may not be used across a federation, chain, trust or any other form of collection of schools. Separate purchases are required for each site using the resource.

Resources on CD’s may only be used solely by the purchasing organisation for non-commercial reasons. They may not be distributed by any means without the prior written permission of the publisher. The same restrictions in single-site use apply to both physical and electronic resources.

Payment

Invoices are emailed to the finance department of the organisation unless otherwise requested. Payment terms are strictly 30 days unless otherwise stated. Chris Quigley Education reserves the right to charge interest on late payments, currently 8% per month or part thereof.

In the event of an enquiry with your invoice, please contact our Accounts Department on 01207 279 506, within 7 workings days from the date of the invoice.  After this date your invoice amount will be due for payment by the agreed payment terms.

Conference Event Booking Terms and Conditions

The Company will make every effort to ensure the venue is suitable and of a high standard.  The Company will ensure that any venue used will have public liability insurance.  The Company will not be liable for any loss, damage, expense or injury of any kind to any delegate by any act, error or omission howsoever caused except insofar as such liability cannot be excluded by law. Chris Quigley Education Ltd accepts no liability for loss or subsequent loss as a result of cancelled events. Any paid places will be refunded in full but no other costs will be refunded. In the event of a cancellation being made by you due to an OFSTED Inspection taking place on the day of the Event, the Company may waive the course fee on production of evidence of the date of the OFSTED Inspection (non-refundable expenses incurred by the Company will still be charged i.e. day delegate rate fixed by hotel, printed handouts etc). In the event of a delegate cancelling the following is payable:

Cancellation Charges

Notice – You pay

  • 28 working days or more – You pay Nil
  • 14 to 27 term time working days – You pay 50% of delegate cost
  • Less than 14 term time working days – You pay full cost

An alternative delegate from the organisation may attend the Conference as long as the company is informed prior to the event taking place.

Chris Quigley Education offers impartial advice and coaching to clients. No liability can be accepted for subsequent action taken by clients following advice from Chris Quigley Education.

Payment

In most cases invoices are issued after the Conference has taken place. Payment terms are strictly 30 days. Chris Quigley Education reserves the right to charge interest on late payments, currently 8% per month or part thereof. For schools outside of the UK who are booking UK Event places, payment is required prior to the Event and within 30 days of invoice.

In the event of an enquiry with your invoice, please contact our Accounts Department on 01207 279 506, within 7 workings days from the date of the invoice.  After this date your invoice amount will be due for payment by the agreed payment terms.

International Events

Payment is required in advance. The full GBP amount is required at the time of booking and is not refundable. In the event that the Conference is cancelled by Chris Quigley Education, places will be refunded in full.

Event Bookings

The nature of this contract:
This is a binding contract between Chris Quigley Education Ltd and the organisation making the booking as described in the Confirmation of Booking. If any of the details are incorrect or if you do not ACCEPT the terms and conditions stated here you should notify Chris Quigley Education Ltd within 7 days of issue of the confirmation. The fee you have been quoted is dependent upon the information you supplied us with at the time of booking. Chris Quigley Education Ltd charges are based in part on the number of attendees. You must inform us of any increase in numbers at least 48 hours prior to the date you have booked. Additional charges may apply if numbers increase. Reductions to the quoted fee made at the time of your booking are at the discretion of the directors.

Payment
In most cases invoices are issued after the event has taken place. Payment terms are strictly 30 days. Chris Quigley Education Ltd reserves the right to charge interest on late payments, currently 8% per month or part thereof.

Handouts
In most cases we require delegates to have access to handouts in order to facilitate the presentation process. Chris Quigley Education Ltd can produce the handouts for you. Handouts will be provided in black and white or colour print and will be charged per copy. Postage and packing costs apply.Handouts can be provided in colour print if required although this will be at additional cost. If no preference is stated black and white copies will be printed. Alternatively a link can be e mailed for you to produce your own handouts. This service is free of charge. In most cases handouts are shown as TBC on the Confirmation of Booking. Quantities and costs are added to your invoice at a later date. Handouts and any other course materials are strictly for use within the purchasing organisation only and any Chris Quigley Education materials shared with non attending schools is within breach of copyright.

Travel Expenses
In most cases travel expenses are shown as TBC on the Confirmation of Booking. Travel expenses are calculated after the event and added to your invoice.

Your right to cancel
You have the right to cancel this booking within 7 days. Cancellations must be in writing and received by us within 7 days of the date of the covering letter. No fees will be charged other than any non-refundable expenses incurred by Chris Quigley Education Ltd (for example flight bookings, train tickets, non-refundable hotel deposits etc.)

Other Cancellations
Cancellations received 90 school term time days or more prior to the event will incur an administration cost of £125.00 as well as any non-refundable expenses as outlined. Cancellations received between 60 and 89 school term time days prior to the event will be charged 50% of the quoted fee as well as any non-refundable expenses as outlined. Cancellations received less than 59 school term time days prior to the event will incur the full cost as well as non-refundable expenses incurred by the Company. In the event of a cancellation being made by you due to an OFSTED Inspection taking place on the day of the booking then the Company may waive the course fee on production of evidence of the date of the OFSTED Inspection. Non-refundable expenses incurred by the Company will still be charged.

Our right to cancel
Chris Quigley Education Ltd reserves the right to withdraw a consultant if we feel there is a risk to the reputation of Chris Quigley Education Ltd. In the rare occurrence of cancellation by us due to operational issues, illness, bereavement or inability to attend due to cancelled flights, trains, road closures or adverse weather conditions, Chris Quigley Education Ltd will not be liable for any charges incurred by the client.

Liability
Chris Quigley Education Ltd accepts no liability for loss or subsequent loss incurred by the client in the event of cancellation.  Chris Quigley Education Ltd offers impartial advice and coaching to clients.  No liability can be accepted for subsequent action taken by clients following advice from Chris Quigley Education Ltd.